UITS Support Center
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Consultants in the UITS Support Center provide IT support to all IU campuses, including IUPUC, if local technical assistance is not available.

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PHONE
 812.375.7555

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CHAT
http://ithelplive.iu.edu

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E-MAIL
ithelp@iu.edu

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ONLINE
https://kb.iu.edu
http://uits.iu.edu

  

Working Remotely

Some IUPUC faculty and staff may be able to access university e-mail, campus networks, and other technologies from home or another off-campus locations.

Please review this information about working remotely carefully.

Accessing the Network

  1. Establish a Virtual Private Network (VPN) by entering “vpn.iu.edu” in the address bar of your Web browser (Internet Explorer, Firefox, Safari, etc).
  2. Enter your IU username and passphrase, then click “Sign In.”
  3. You may be prompted to install a Java applet the first time you use this.
  4. Accept the certificate and the connection process will finish.

For complete details, review this University Information Technology Services (UITS) Knowledge Base entry titled The Basics of VPN at IU.

Accessing your Office Desktop

After connecting to the IUPUC network with VPN access, use the “Remote Desktop” program.

  1. From the “Start” menu in the lower left corner of your desktop, click “All Programs,” click the “Accessories” folder, and click “Remote Desktop Connection.”
  2. A new window will open asking for the name of your computer.
  3. Your computer should have a name like “IN-IUPC-XXX-A.ads.iu.edu” where XXX is your room number. To find out for sure, click the “Start” menu, navigate to and right click on “Computer.”
  4. From the drop-down menu, click “Properties.” This will open a new window that displays your computer's full name.
  5. Enter this name into the pop-up window.
  6. Remote Desktop will then prompt you for a username and password.
  7. For the username, enter ADS\username and your passphrase for the password.

For complete details, see the Knowledge Base entry titled In Windows, how do I use Remote Desktop to access my remote computer?

Finding your Computer's Name

From your office desktop:

  1. Click the “Start" menu then navigate to and right click on “Computer.”
  2. From the drop-down menu, click “Properties.”
  3. This will open a new window that will display your computer's full name.
  4. Write down your computer's name or keep it handy for future reference.

Accessing Your J: and X: Drives

If you are using a PC running Windows 8, Windows 7, Windows Vista, or Windors XP from home or another off-campus location, follow these steps to establish a link to your J: drive and access the files you have stored there.

  1. Connect to “vpn.iu.edu" through your browser.
  2. When the VPN connection is established, go to “Start” and click “Run.”
  3. Enter “net use J: \\in-iupc-file.ads.iu.edu\home\username”and then press “enter.”
  4. You will be prompted to enter your IU credentials (username and passphrase).
  5. Once you have correctly entered your credentials, you will be connected to your J: drive.

Follow these steps to establish a link to access the X: drive and the stored files to which you have access.

  1. Connect to “vpn.iu.edu” through your browser.
  2. When the VPN connection is established, go to “Start” and click “Run.”
  3. Enter “net use X: \\in-iupc-file.ads.iu.edu\shared”and then press “enter.”
  4. You will be prompted to enter your IU credentials (username and passphrase).
  5. Once you have correctly entered your credentials, you will be connected to the X: drive.

Accessing E-Mail Remotely

  1. Open the Web browser of your choice and enter https://www.exchange.iu.edu.
  2. Alternatively, you can go to www.iupuc.edu, click “Campus Tools,” then click “Outlook Web Access.”
  3. Enter your IU credentials (i.e., username and passphrase).
  4. Once you have correctly entered your credentials, you will be connected to your e-mail.

Using Outlook to Read Your Exchange Account E-Mail

  1. Connect to “vpn.iu.edu” through your browser.
  2. Open Outlook.
  3. When prompted to create a new profile, enter a name (such as Exchange) and click “OK.”
    • If your computer is connected to IU's ADS domain, Outlook will automatically detect your name and e-mail address. If not, you will be prompted to enter your name, IU e-mail address, and IU passphrase; then check the box indicated to manually configure server settings and click “Next.”
    • If Outlook automatically detects your account settings, it will bring you to an “Auto Account Setup” window containing your full name and IU e-mail address.
    • Click “Next” and Outlook will finish configuring itself to access your Exchange mailbox, but it will not allow you to modify some optional features, such as the ability to turn off “Cached Exchange Mode.” To manually configure these options, check the box indicated at the bottom of the window before clicking “Next” and proceeding to the next step.
  4. Select “Microsoft Exchange” and click “Next.”
  5. For the Microsoft Exchange Server, enter “ads.iu.edu,” then type your IU username.
  6. To disable “Cached Exchange Mode,” deselect the box, click “Next,” then click “Finish.”

Configuring an Outlook 2007 or 2010 Profile to Access IU E-Mail Accounts Using Windows Vista

  1. Connect to “vpn.iu.edu” through your browser.
  2. From the “Start” menu, select “Control Panel” or “Settings” and then “Control Panel.” NOTE: If you are using a 64-bit version of Windows, select “Control Panel” and then “View 32-bit Control Panel” items.
  3. If your machine isn't configuted to “Classic View” in Classic View, switch to it  (see the UITS Knowledge Based entry titled About views in Windows for more details).
  4. Double-click the “Mail” icon.
  5. Click the “E-mail Accounts” button.
  6. At the “Account Settings” ensure the “E-mail” tab is selected and click “New.”
  7. Enter your your name, IU e-mail address, and IU passphrase. Then check the box to manually configure server settings and click “Next.”
  8. Select “Microsoft Exchange” and click “Next.”
  9. For the Microsoft Exchange Server, type “ads.iu.edu.”
  10. When prompted, enter your IU username.
  11. To disable “Cached Exchange Mode,” deselect the box, click “Next,” then click “Finish.”